Outsourced IT Support
ComputerPro provides a full range of outsourced IT support services for desktops, laptops, servers, and your network.
Desktop/Laptop Support:
24/7 Helpdesk Support (Unlimited Phone Support ), Unlimited Remote Control Support (with Online Support Tickets and Documentation), Unlimited Nationwide Onsite Management, PC and Printer Setup, Desktop Optimization and Management, Microsoft Applications Support, Specialized Applications Support, Anti-Virus/Adware/Spyware Management and Removal, User VPN Client/SSL VPN Management, Onsite and Remote PC Imaging and Backup, Data Recovery.
Server Support:
24/7 Support and Monitoring, Unlimited Remote Control Support, Unlimited Nationwide Onsite Management, Microsoft Platform Support, Linux/Unix Platform Support, Citrix Platform Support, Microsoft Virtualization Platform Support, VMware Platform Support, Microsoft Application Support, Microsoft Domain Server Administration, Microsoft SharePoint Server Administration, Microsoft Exchange Server Management, Hosted Email Management, Microsoft SQL/MySQL Server Management, Server File Sharing Management , Server Installation and Optimization, Log File Management. Disk Drive Space Management, Anti-virus Management, Onsite and Offsite Data Backup and Recovery.
Wireless Network Management:
24/7 Support, Unlimited Remote Control Management, Unlimited Nationwide Onsite Management, Router/Modem Management, Firewall Management, (IDS) Management Network, Switch Management, Wireless Access Point Management, Redundant Router/Redundant Firewall Management, Network Device Patch Management, User VPN/Site-to-Site VPN/SSL VPN/Remote Desktop VPN Management Site to Site, SYSLOG Management, DNS Management, Internet Domain Support, ISP Support.