Managed IT Services

Businesses often use the terms “managed IT services” and “outsourced IT services” interchangeably. Strictly speaking, though, there is a difference.

A managed IT service provider assumes the day-to-day and end-to-end responsibility for your overall IT operations. It is a fully outsourced model in which you contract for a complete service, rather than a few separate components. This provides a single point of access to the full range of your IT tools and allows us to coordinate outside technology providers to achieve the maximum performance and cost-benefit for your business. In addition to significant savings, a managed IT service approach allows you to focus on your core business without worrying about your IT.

Outsourced IT involves a longterm arrangement in which we take primary responsibility for all or part of your IT infrastructure. It is based on a service-level agreement and tends to be more specific than managed IT agreements.  Outsourced IT includes the technology and hardware,  eliminating the the need for you to outlay of working capital for hardware and staff. The cost benefits arise from the economies of scale in utilizing shared resources and expertise. We provide help desk support, for example, on an outsourced basis. New clients sometimes outsource one or more IT functions to us as a “test-drive” prior to hiring as their managed services provider.

Small businesses (anywhere in South Florida) who want enterprise-level service at a modest price tag have found their answer by outsourcing all of part of their IT to ComputerPro. Fully outsourced IT (managed IT services) means that  Miami and other South Florida businesses can concentrate on their core activities, instead of trying to keep up with rapid changes in the world of technology. It can significantly reduce expenditures on overhead, equipment, and staff.